General questions
What services does NEO-CAM provide?
NEO-CAM specializes in 24/7 emergency repairs for HTA/BT networks, preventive maintenance including inspections and thermography, complete HTA/BT installations, and Eneo-validated training programs certified by HT FORMATIONS France.
What areas in Cameroon do you cover?
We serve all regions including Douala, Yaoundé, Limbe and Bamenda with strategically stationed rapid-response teams ready for emergencies anywhere in the country.
Are your technicians certified?
All our technicians hold HT FORMATIONS (France) certifications, Eneo Cameroon-validated credentials, and complete regular ISO 9001-compliant safety training.
How quickly can you respond to emergencies?
Our average response time is within 2 hours for urban areas and under 6 hours for remote locations, especially for clients with service contracts.
Other questions
What's included in preventive maintenance?
Our preventive maintenance includes infrared thermography, insulation resistance testing, transformer oil analysis and more, typically reducing unplanned outages by 40%.
Do you provide temporary power during repairs?
Yes, we offer temporary power solutions including mobile generators up to 500kVA and customized bypass systems for critical infrastructure during repairs.
Who should attend your electrical safety training?
Our training programs are ideal for facility managers, plant electricians and renewable energy technicians, with certifications valid for 3 years.
Can you retrofit older grids with monitoring tech?
We specialize in retrofitting older grids with IoT sensors and automated fault detection, typically reducing diagnostic time by 65%.
Do you have any questions?
Contact us at the office nearest to you or submit a business inquiry online